FAQ

❓ Frequently Asked Questions (FAQ)

📦 How long does shipping take?

Orders are processed within 24 hours, and standard delivery time is 2 to 4 business days, depending on your location.

🌍 Where is Electrag Gold shipped from?

All our products are shipped from our distribution center in the United Arab Emirates.

🧃 What does Electrag Gold contain?

Each box includes four different flavors: lemon, blueberry, watermelon, and mixed berries. It's a natural electrolyte, sugar-free, calorie-free, and contains premium ingredients.

🧊 How do you take it?

Simply mix one sachet with 500 ml of cold water. Ideal before, during, or after exercise.

💰 Can I return the product?

Yes. If your product arrived damaged or you are not satisfied, you can request a return within the first 7 days of delivery. See our refund policy for more details.

📱 Can I ask questions via WhatsApp?

Of course! You can contact us directly by clicking the WhatsApp icon in our store. We're here to help.

🛒 Do you sell in physical stores?

For now, Electrag Gold is sold exclusively through our official online store.