1. Introduction

Electraggold ("the App"), developed and operated by C&R International FZ LLC under the Electrag Gold brand, is committed to protecting your personal information.

This Privacy Policy explains how we collect, use and safeguard information when you use the Electraggold mobile application and related services.

2. Information We Collect

Information You Provide

• Age
• Body weight
• Activity level
• Climate exposure
• Hydration preferences

This information is stored locally on your device and is used to generate hydration recommendations.

Analytics Information

We use Google Firebase Analytics to collect anonymous and aggregated usage information, including:

• App sessions
• Feature usage
• Crash reports
• Device type
• Operating system version
• General engagement metrics

Firebase Analytics data does not directly identify individual users.

3. Artificial Intelligence Features

The App includes AI-powered hydration insights that help generate personalized hydration recommendations.

• Data is processed to generate hydration recommendations.
• The feature is intended for wellness purposes only.
• The feature does not provide medical diagnosis or treatment.

4. How We Use Information

• Generate personalized hydration plans.
• Track hydration progress.
• Provide hydration reminders.
• Improve app performance.
• Analyze usage trends.

5. Information We Do Not Collect

• No payment information.
• No contact list access.
• No microphone access.
• No camera access.
• No precise location tracking.
• No sale of personal information.

6. Push Notifications

If enabled, the App may send hydration reminders. Notifications can be disabled at any time through your device settings.

7. Children's Privacy

The App is not directed to children under 13 years of age. We do not knowingly collect personal information from children.

8. Data Security

We use reasonable security measures designed to protect information handled by the App. However, no method of electronic storage is completely secure.

9. Legal Basis

This Privacy Policy is governed by the laws of the United Arab Emirates, including applicable data protection regulations.

10. Your Rights

• Access your information.
• Correct inaccurate information.
• Delete information stored in the App.
• Withdraw consent where applicable.

11. Third-Party Services

• Google Firebase Analytics

Learn more: Firebase Privacy Information

12. Policy Updates

We may update this Privacy Policy periodically. Updates will be reflected on this page.

13. Contact Information

• Company: C&R International FZ LLC
• Brand: Electrag Gold
• Application: Electraggold
• Email: info@crinternationalgroup.com
• Website: https://electraggoldofficialstore.com